Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at orders@meatthemushroom.com

All about SHROOMACON

SHROOMACON is now made with OLIVE OIL.  It's 5-ingredients are: mushrooms, olive oil, natural smoke flavor, salt and black pepper.  It is free of soy, gluten, nitrates and cholesterol.  

Yes! Here's how to do it. 

Stovetop Cooking Instructions: Lightly coat skillet with cooking oil. Pre-heat skillet on medium heat. Place strips in heated skillet. Oil should be sizzling once strips are placed in the skillet. Cook on medium heat for 3 minutes on BOTH sides --- for a total of 6 minutes. Be sure to use a TIMER, not your eyes. While cooking, the strips will appear to be burning. Don't worry! They're just getting CRISPY. You will know cooking is complete because your Shroomacon strips will be CRISPY, not chewy. Let sit for 2 minutes, then serve and enjoy.

Air Fryer Cooking Instructions: (DO NOT PREHEAT AIR FYER BEFORE COOKING): Place strips in a single layer in the air fryer. Make sure no strips are overlapping. Air fry Shroomacon at 400 degrees for 10 minutes. Transfer strips to a plate, and let sit for 2 minutes to continue crisping, then serve and enjoy. You will know cooking is complete because your Shroomacon strips will be CRISPY, not chewy.

Each pack contains approximately 8-10 slices.  Made of SLICED mushrooms (and not in a factory mold), you'll find no two SHROOMACON slices are exactly the same!  

Since not all stoves and air fryers are the same, the cooking directions printed on the back of each pack are suggested and not set in stone!  You may find you need to cook your SHROOMACON a bit shorter or longer to get it cripsy.  If it is your first time trying the product, we suggest you try cooking 1 or 2 strips first to find your cooking sweet spot, before preparing a whole pack.

For added help, check out this video of how we prepare SHROOMACON in a skillet ... and how vegan mega influencer Tabitha Brown prepares it in the air fryer --- click HERE to watch!

Each pack of SHROOMACON is good FROZEN for up to a year.  (The "If frozen, use by" date will be printed directly on the package.)  Once thawed, packs should be cooked.  Uncooked product in an opened pack is good for up to 7 days refrigerated.  DO NOT RE-FREEZE AN OPEN PACK.

Online Ordering

Over 75 and counting...Go HERE to find the retailer nearest you!

Before making a special trip to these locations, we highly suggest calling to check their stock levels, as our product is in high demand and often sells out.

If you don't see SHROOMACON on shelves near you, tell the grocery manager at your favorite store to email orders@meatthemushroom.com for wholesale pricing.

Orders are dispatched each week on Mondays, Tuesdays and Wednesdays, for arrival later the same week.  Any order placed Thursday - Sunday will usually ship Monday. 

We typically ship packages within 7 - 10 days from an order being received, subject to the conditions above. 

***Again because of overwhelming demand: YOUR ORDER CAN TAKE BETWEEN 7-10 DAYS TO BE FULFILLED as our team prepares it --- meaning it may not ship for 7-10 days after you place it.  During this time there will be NO TRACKING INFO available, since it has not shipped!***

Orders are shipped via UPS or FedEx (subject to our discretion) and you will receive tracking info via email once available.  We do not ship to PO Box addresses and accept no liability if you place an order to be shipped to a P.o. box.

If you do not see it in your INBOX, your tracking number email may be hiding somewhere in your Junk or Spam folders.  Please check these before reaching out to inquire about tracking information for your order. If you did NOT provide an email address at checkout, you will NOT receive a tracking number email!**

Please Note:  We cannot cancel or make changes to an order if it has already been shipped.  We will neither refund nor reship an order in cases when the WRONG ADDRESS was entered at checkout.  

All orders ship via UPS or FedEx (subject to our discretion) and typically arrive within 1-2 business days. (Delivery times are typical and NOT GUARANTEED!)

At this time, our minimum order is 2 packs.  To purchase less, shop at any of our retail partners (Go HERE to find the store nearest you!)  

You'll be surprised how easy it is to cook SHROOMACON --- and since everything pork bacon can do, SHROOMACON can do better --- 2 packs of this delicious meat alternative will be gone in a flash!

NOTE:  Your packs are good FROZEN for up to a year.  (The "If frozen, use by" date will be printed directly on the package when they arrive.)  Once thawed, packs should be cooked.  Uncooked product in an open pack is good for up to 7 days REFRIGERATED.  Do not REFREEZE and open pack.

Good question!  At this time, all purchases are NON-REFUNDABLE and NON-TRANSFERABLE.

For questions about our refund policy, please contact us at orders@meatthemushroom.com

 

We value your business and want you to be happy! 

  • If you have any issues with the delivery of your order --- first find your order number, then email us at orders@meatthemushroom.com, citing your order number and a detailed explaination in your email.
  • If any products were found to be damaged upon arrival, the wrong item was shipped, or some other issue occurred with your shipment, please also contact us via email at orders@meatthemushroom.com and we will work with you to correct it.  
  • We cannot cancel or make changes to an order if it has already been shipped

We offer FREE SHIPPING on all orders of $50 or more --- and $10 flat rate shipping on orders LESS than $50.

Orders are shipped via UPS or FedEx 2-Day shipping and all delivery timelines are typical and NOT guaranteed.  You will receive tracking info via email once available.  We do not ship to PO Box addresses and accept no liability if you place an order to be shipped to a PO Box.

While shipping mailers do include a small ice pack, it is still possible your Shroomacon packs will arrive room temperature or warm (especially in summer months).

If they arrive room temperature or warm, THEY ARE STILL SAFE TO CONSUME. Simply store them FROZEN until ready to prepare.  You will find a use by (expiration date) printed on each package.

To thaw, place pack(s) of Shroomacon in a bowl of cool water for 30 minutes. Then, cook as instructed on the back of packaging!

**We do not ship to PO Box addresses and accept no liability if you place an order to be shipped to a P.O. box.**