Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at Info@meatthemushroom.com
All about SHROOMACON
SHROOMACON contains mushrooms, canola oil, natural smoke flavor, salt and black pepper. It is free of preservatives, soy, gluten and cholesterol.
Yes! Here's how to do it.
THAWING INSTRUCTIONS . . . Because Shroomacon cannot be cooked frozen!
Place pack(s) of Shroomacon in a bowl of cool water for 30 minutes.
STOVETOP COOKING INSTRUCTIONS: Lightly coat skillet with cooking oil. Pre-heat skillet on medium heat.Place strips in heated skillet. Oil should be sizzling once strips are placed in the skillet. Cook on medium heat for 3 minutes on BOTH sides --- for a total of 6 minutes. Be sure to use a TIMER, not your eyes. While cooking, the strips will appear to be burning. Don't worry! They're just getting CRISPY. You will know cooking is complete, because your Shroomacon will be crispy, not chewy. Transfer strips to a paper towel-lined plate. Let sit for 2 minutes, then serve and enjoy.
AIR FYER COOKING INSTRUCTIONS (DO NOT PREHEAT AIR FYER BEFORE COOKING): Place strips in a single layer in the air fryer. Make sure no strips are overlapping. Air fry Shroomacon at 400 degrees for 7 minutes.Transfer strips to a plate, and let sit for 2 minutes to continue crisping, then serve and enjoy.
CONVENTIONAL OVEN INSTRUSTIONS: Preheat oven on 375 degrees. Place strips in a single layer on a PARCHMENT-LINED baking sheet. Bake strips for 17 minutes. Strips will look dark brown and crispy once baking is complete. After removing from the oven, let Shroomacon sit for 2 minutes, then serve and enjoy.
As soon as you receive your packs of Shroomacon in the mail, place them in the refrigerator for at least 2 hours before cooking. Place any packs of Shroomacon that will not be cooked within the first 24 hours you receive them, DIRECTLY in the freezer! SHROOMACON can be frozen for up to 90 days, and once thawed, should be cooked and served. DO NOT RE-FREEZE.
You definitely can! SHROOMACON can be frozen for up to 90 days, and once thawed, should be cooked and served. DO NOT RE-FREEZE.
Each pack contains approximately 12-14 slices.
Yes indeed! And when you subscribe:
- You'll save 30% on every order
- You'll get SHROOMACON automatically delivered to your doorstep around the same time each month for 3 months in a row
- All shipping and handling fees are already included in your subscription price, so there's no added charges at checkout.
- You can easily cancel your subscription ANYTIME just by logging into your account.
Go HERE to see our "Subscribe & SAVE" options --- and make reordering that much easier!
Customer Service
Good question! At this time, all purchases are NON-REFUNDABLE and NON-TRANSFERABLE.
For "Subscribe & SAVE" customers ONLY: You can cancel your pre-paid 3-month subscription at any time! Canceling your subscription is easy --- simply log on to your account to do so in less than 2 minutes.
Keep in mind that all subscriptions are PRE-PAID and non-refundable. So when canceling, you will be canceling for the NEXT renewal period. Canceling a subscription that you have already paid for will not result in a refund of any sort.
Failure to cancel will result in an auto-renewal of this subscription every 90 days.
For questions about our refund policy, please contact us at orders@meatthemushroom.com
***Please be mindful that your Shroomacon order will arrive via USPS (United States Postal Service). You will be automatically sent a tracking number once your order ships. Since it is your responsibility to retrieve your package from your mailbox once delivered (ideally the same day it is delivered as it is a perishable product), WE WILL NEITHER RE-SHIP NOR REFUND YOUR ORDER IF YOU FAIL TO RETRIEVE YOUR PACKAGE WITHIN 24 HOURS OF ITS DELIVERY.***
You can cancel at any time! Canceling your subscription is easy --- simply log on to your account to do so in less than 2 minutes.
Keep in mind that all subscriptions are PRE-PAID and non-refundable. So when canceling, you will be canceling for the NEXT renewal period. Canceling a subscription that you have already paid for will not result in a refund of any sort.
Failure to cancel will result in an auto-renewal of this subscription every 90 days.
How can I get my hands on some SHROOMACON?
Yes indeed! We only offer shipping to the United States. Please allow between 7-10 business for order processing and 3-4 business days for delivery via Priority Mail (USPS). Go HERE to shop now.
Want to get your Shroomacon fix sooner? If you live in the Baltimore, MD area you can shop one of our 8 retail partners and pick up your packs in person. Click HERE to find a location near you.
You can find our list of retailers HERE. As each retailer is responsible for notifying us when they are out of stock, we suggest calling to confirm they have SHROOMACON in stock before making any special trips to purchase.
When can I expect my order?
Please allow between 7-10 BUSINESS DAYS for order processing and an additional estimated 3-4 BUSINESS DAYS for delivery via Priority Mail (USPS). You will be automatically sent a tracking number once your order ships! (If you do not provide us with your correct EMAIL ADDRESS or with any EMAIL ADDRESS when ordering, you will NOT receive tracking info when your order ships.) It is your responsibility to retrieve your package from your mailbox once delivered (ideally the same day it is delivered as it is a perishable product). WE WILL NEITHER RE-SHIP NOR REFUND YOUR ORDER IF YOU FAIL TO RETRIEVE YOUR PACKAGE WITHIN 24 HOURS OF ITS DELIVERY.
NOTE: Your Shroomacon packs will NOT ship with any cooling agent, and may arrive room temperature or warm. THEY ARE STILL SAFE TO CONSUME --- as long as the safe handling, storage and cooking instructions detailed on the included shipping insert are followed!